Terms of Service

1. Agreement to Terms

By accessing or using the ICIT Solutions website (icitsolutions.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

ICIT Solutions provides IT consulting and technology services including but not limited to:

• Managed IT Services and 24/7 support
• Cybersecurity and cloud solutions
• Business automation and process optimization
• Odoo ERP implementation and customization
• Microsoft 365 administration
• IT consulting and strategic advisory

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity of our services
• Transmit any malicious code, viruses, or harmful content
• Use our services to infringe on the rights of others

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ICIT Solutions or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Cooperate with our team during service delivery
• Pay for services as agreed in your service contract

6. Service Availability

We strive to provide reliable and continuous service, but we do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control. Specific service level agreements may be included in your individual service contract.

7. Limitation of Liability

To the maximum extent permitted by law, ICIT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services. Our total liability shall not exceed the amounts paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless ICIT Solutions, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use our services will immediately cease.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Texas.

11. Changes to Terms

We may modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the new Terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us: